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Job Title: Customer Service Administrator
Hours: Monday to Friday, 8:30am - 5:30pm
* Competitive salary up to £30,000
* Opportunity to progress within a growing company
Responsibilities:
As a Customer Service Administrator, your key responsibilities will include:
* Delivering an industry-leading customer experience with excellent service
* Managing incoming customer telephone and email enquiries, being the first point of contact for customer queries
* Creating, delivering, and following up on customer quotations
* Negotiating the commercial aspects of proposed solutions with customers, aiming to secure orders
* Ensuring availability of equipment, processing and sending order confirmations to customers
* Creating customer contracts and coordinating the timely delivery of solutions
* Collaborating closely with field sales to identify and follow up on potential opportunities
* Managing relationships with key clients
Requirements:
To thrive in this role, you should have:
* Previous experience as a hire controller or relevant quoting experience
* Strong commercial awareness and negotiation skills
* Excellent interpersonal skills, both independently and as part of a team
* Meticulous attention to detail
* Excellent time management and organisational skills, with the ability to prioritise tasks effectively
If you are interested in this opportunity, please contact Adecco Aylesbury or apply via this job site.
Adecco is committed to inclusive and accessible recruitment. If you require reasonable adjustments, please let us know, and we will support you.
Adecco acts as an employment agency for permanent roles and a supply agency for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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