Out of hours customs administrator

Job Description:

Who are we?

Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years.

With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future.

If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.

We are looking for

An Out of Hours Customs Administrator (10pm – 6.00am) to join our busy customs team in Dartford. The purpose of this role is to ensure the smooth and efficient out of hours operation and customs administration within the company. The role involves handling documentation, responding to queries, and managing various processes to ensure timely and accurate completion of tasks related to customs declarations, operations, exports, imports, and transport.

What can we offer in return?

• Competitive salary between £32k – 36.5k depending on experience.
• Hybrid set up after completion of probation.
• Convenient Onsite Amenities: Free car parking and an onsite canteen for your convenience.
• Generous Time Off: Benefit from 25 days of annual leave.
• Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
• Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more.
• Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
• Referral Rewards: Generous referral bonus when you refer a friend to work with us!
• Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
• Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards.

What you will be doing:

The nature of the role involves performing various tasks depending on the night and the department the employee is assigned to. The OOH team's nights work includes but is not limited to the following operations as a core:

Operations:

• Read in all EDIs and complete missing profiles.
• Allocate T Forms.

Exports:

• Prepare export packs.
• Print and sign DGNs.
• Handle export EDI requests.
• Forwarding T Forms and manual T Forms.
• Respond to emails from hauliers regarding exports.
• Address EBS queries, validations, and orange lane sheets.
• Manage export pre-advice requests.
• Handle CN37s and the Irish export manifest.

Imports:

• Process import declarations.
• Handle import arrivals.
• Handle the Irish import manifest and T forms.
• Respond to emails from hauliers regarding imports and GMR requests.

Transport:

• Address trunk handover problems.
• Handle trunk manifest emails.
• Manage fleet callouts.
• Undertake any other duties as requested by their line manager, commensurate with the role.

Our Ideal Person:

• Excellent attention to detail when processing large amounts of data.
• Two years’ experience in a customs / road operations role.
• Excellent communication and ability to build and maintain strong customer relationships.
• Experience preferred in administration, data entry or customer service.
• Comfortable in a fast-paced environment.

Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Talent Team. Please do not submit speculative CV’S to our Talent Team, Colleagues, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.