Our client is seeking to compliment its existing IT team with the addition of TWO SUPPORT DESK ANALYSYTS.
You will be a an IT service Desk analyst, with a positive apporach and a 'can do attitude. You will need to be flexible and adaptable as to the needs of the business, the chariman and stakholders able to react qucikly, as necessary to resolve IT related issues, in multiple locations including on occasion the Chairmans private jet.
This is a unqique opportuntiy that will enable you to progress your career wihtin a dynamic, forward thinking and exciting group of businesses as it enters a new period or extensive growth and expansion in the UK and beyond.
Responsibilities
1st-line hardware and software support for desktop computers, desk and mobile telephony, and other handheld devices across multiple sites
Installation of new hardware and software
Troubleshooting issues / answering queries to successful resolution
User management - accounts, permissions, distribution lists
Experience and qualifications
Minimum of 12 months' commercial experience in a similar role within a small- or medium-sized organisation
Previous experience of supporting users by telephone and ticketing system
Three A- or five AS- levels / City and Guilds diploma / NVQ level 3 / or equivalent
Beneficial
Minimum of 18 months' commercial experience
Previous experience supporting more than one company/division
Previous experience supporting a recruitment agency
HND / DipHE / NVQ level 4 / degree with honours / or equivalent
Skills and competency
Support of Microsoft Office 2010 or greater, Windows 7 or greater
Familiarity with the internals of a PC/laptop
Demonstrable ability to diagnose a variety of desktop and laptop issues,
across general operating system, TCP/IP networking, hardware
component failure/intermittent issues, etc
Ability to follow instructions or procedures, and check own work
Equally comfortable working with others and on own
Beneficial
Support of Microsoft Office 2016, Visio, Windows 10
Previous experience with Office 365
Previous support of Android and iPhone phones, Android and iPad
tablets, and Macs
Previous experience of automated build and deployment tools
Knowledge of Windows Server 2008 and 2012
Ability to accurately estimate how long a task will take and communicate
progress
PLEASE APPLY IMMEDIATELY, VISIT US AT ARMSTRONGKNIGHT ONLINE, OR CALL TO PROGRESS YOUR APPLICATION FOR THIS EXCEPTIONAL CAREER OPPORTUNITY.
I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.
Many thanks again for all your hard work.
PA to The Partners
I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for! Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke!
Leanne
I would have no hesitation whatosoever in recomending the outstanding service that we have received from Armstrong Knight, whom we have used exclusively for the last two years.
They have demonstrated a thorough understanding of our business and have consistetly found us exceptional staff ,who have proven to be valuable additions to the company.
Group Financial Director-National Property Group
As you are aware in the last 20 months you have been our exclusive supplier of recruitment services and have provided seven new members of staff at senior level or below. Your understanding of our needs and identification of suitable candidates has been impeccable and all of them have been excellent additions to our team, and in that period all have grown as individuals and have contributed positively to our business. We are happy to continue our arrangement and heartily recommend you to others, and will be in contact in the near future.
E B Niman
I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.
Many thanks again for all your hard work.
PA to The Partners
I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for! Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke!
Leanne #J-18808-Ljbffr