A welcoming and professional secondary school in Stoke-on-Trent is seeking a friendly and organised School Receptionist to join its administrative team. This is a full-time, permanent role, ideal for someone with excellent communication skills, a professional approach, and a commitment to providing a positive first point of contact for students, staff, and visitors. About the School The school is recognised for its academic standards, inclusive ethos, and commitment to student wellbeing. The reception is a key part of the school’s operations, ensuring smooth day-to-day running, welcoming visitors, and maintaining professional communication with parents and staff. The school values reliability, efficiency, and collaboration, offering a supportive environment where reception staff are integral to the school community. Role Responsibilities As School Receptionist, your responsibilities will include: Greeting and assisting visitors, parents, and students in a friendly and professional manner. Managing telephone calls, emails, and general enquiries promptly and efficiently. Maintaining accurate visitor records and ensuring safeguarding procedures are followed. Supporting administrative tasks such as filing, correspondence, and appointment scheduling. Assisting with the organisation of school events, meetings, and parent evenings. Ensuring the reception area is tidy, safe, and welcoming at all times. Liaising effectively with staff, students, and parents to provide information and support. Candidate Requirements Previous experience in a reception or administrative role, ideally within a school setting. Excellent interpersonal and communication skills. Professional, approachable, and friendly manner. Strong organisational skills and attention to detail. Ability to maintain confidentiality and work within safeguarding policies. Proactive, reliable, and able to work independently and as part of a team. What the School Offers A supportive and collaborative administrative team. Opportunities for training and professional development. A valued role contributing directly to the smooth operation of the school. A positive, inclusive, and professional working environment. This is an excellent opportunity for a dedicated School Receptionist to join a thriving secondary school in Stoke-on-Trent and provide an essential front-of-house service for students, staff, and visitors.