* Part time
* 25 hours per week
* 07:00am - 12:00pm
* £13.45 per hour
* Free parking
* Opportunities for career development
* Plus our Sodexo employee benefits package
Guest Services/Reception
York - Part time
Operational excellence begins with you.
What you'll do:
* Deliver a professional and welcoming 5‑star customer service experience to all building users and visitors.
* Act as the first point of contact in a receptionist role for facilities support, resolving queries efficiently and professionally
* Ensure meeting rooms are fully operational, correctly prepared, and maintained to a high standard.
* Support the Guest services team and conduct regular floor walks (when required) to monitor service delivery and maintain a safe, clean, and professional environment.
* Monitor and replenish stationery hubs, vending areas, and consumables within allocated spaces.
* Provide hospitality support and clear‑down services in line with hygiene and legislative standards.
* Assist with onboarding and induction support for new building users.
* Provide access to new employees via a card access system
* Report faults, maintenance issues, and service concerns promptly to the relevant teams.
* Promote site rules and support customers in following building procedures and safety requirements.
* Build positive working relationships with customers, contractors, colleagues, and stakeholders.
* Support continuous improvement initiatives to enhance the overall customer experience.
* Provide flexible support across facilities services, including occasional cleaning duties when required.
What you'll bring:
* Excellent customer service and interpersonal skills with the ability to communicate confidently at all levels.
* A proactive, positive, and can‑do attitude with a strong focus on customer satisfaction.
* Strong organisational and multitasking abilities in a fast‑paced environment.
* Ability to work independently using initiative, as well as collaboratively within a team.
* Good IT skills and confidence using workplace technology and office systems.
* Attention to detail and commitment to maintaining high service standards.
* Resilience and adaptability when managing changing priorities and customer needs.
* Professional, reliable, and trustworthy approach to all responsibilities.
* Problem‑solving skills with the ability to identify issues and esc‑alate appropriately.
* Flexible and hands‑on approach to supporting facilities and workplace operations.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
Benefits and Rewards
* Unlimited access to an online platform offering wellbeing support
* An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers
* Save for your future by becoming a member of the Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
* Sodexo UK and Ireland's enhanced benefits and leave policies
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.
We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We're a Disability Confident Leader employer.
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