JOB DESCRIPTION - Senior Network Engineer
As a Senior Network Engineer, you will be employed to undertake a defined range of Network engineering design, development and test activities. You will contribute towards ensuring that the capacity, reliability and availability of network services meet the requirements of the organisation. You will also assist with the resolution of client-based issues, this will require taking ownership of such cases from the outset all the way through to resolution. You will also be expected to undertake any project work requirements on request.
The role will include:
Reviewing, on a daily basis, the status of a various networks, logging incidents where appropriate.
Escalating, in advance, to the Network Manager any likely breaches of agreed deadlines.
As the technical lead within the team you will be the point of escalation for any technical issues and queries, and assist with prioritisation and tasking to other team members.
Working with customers, project leads, 3rd parties and other stakeholders to discuss technical service issues assisting with the resolution of said issues.
Working with project leads to assist with design, development and testing of project-based work such as creating LLD's.
Maintaining up-to-date knowledge on network technologies.
Working to assist with capacity & availability management of various networks.
Problem Solving: investigate a...