ECommerce Lead – Sales & Marketing Team
Location: Head Office, St Ives, Cornwall.
Salary: Competitive.
Contract: Full time, permanent.
Tempest Photography is the UK’s leading photography company within the education sector. With decades of experience and a trusted reputation, we deliver high-quality photography services to schools and academic institutions across the country.
As part of our continued growth and digital transformation, we are creating a brand new role for a driven and commercially focused eCommerce Lead to join our Sales and Marketing team.
About the role:
This role will take ownership of our eCommerce strategy and execution, with a focus on optimising our online platforms to drive sales, improve user experience, and increase customer engagement. You will work collaboratively with our in-house software development, UX, and marketing teams to continually enhance the performance and commercial impact of our digital channels.
Key Responsibilities
• Lead initiatives to grow online sales and revenue across our websites
• Analyse website performance and conversion data to identify trends and opportunities
• Collaborate with the UX team to improve customer journeys and site usability
• Optimise product listings, navigation, and merchandising strategies
• Implement A/B testing to maximise conversion rates
• Increase customer engagement through data-driven content and feature enhancements
• Develop and implement strategies to recover abandoned baskets
• Identify and define new digital features that enhance user interaction and encourage repeat purchases
What we need from you:
Essential Skills & Experience
• Strong analytical skills with the ability to interpret data and translate insights into actionable plans
• Commercial awareness and a results-driven approach
• Understanding of UX principles and digital marketing best practices
• Confident communicator with the ability to collaborate across functions
Desirable Skills & Experience
• Previous experience in a similar eCommerce or digital optimisation role
• Familiarity with the UK education sector and its customer base
• Experience working in a cross-functional environment with technical and creative teams
What We Offer
• Competitive salary based on experience
• 26 days holiday
• A collaborative team environment focused on innovation and quality
• The opportunity to make a measurable impact within a trusted national brand