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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
* Lead an engaged team, focused on delivering a great customer experience and making it work for our customers.
* Ensure strict compliance with health and safety regulations at all times.
* Implement effective stock management controls to minimise wastage and ensure the kitchen has everything needed to serve customers.
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement.
* Work as part of the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place to work for colleagues.
Who we are looking for
* You’ll bring a passion for hospitality with proven restaurant management experience.
* Commercial awareness, understanding budgets, profitability, sales, and improving operational efficiency.
* Proven ability to manage stock controls and adhere strictly to health & safety regulations.
* Ability to identify training needs and coach all levels to deliver a first-class customer experience and safe environment.
* Adaptability to act quickly and enthusiastically to changing priorities, workloads, and regulations.
* Positivity in managing change, leading teams through seasons with care and motivation.
* Demonstrate our values: being one team, continuous improvement, positivity, a passion for gardens, and customer focus.
What we offer
* Generous annual leave entitlement, with holidays flexible around statutory days.
* Uncapped store discounts: 50% in restaurants, 25% in the Garden Centre, 10% in food halls.
* Access to Wagestream for financial wellbeing support, including early earnings, savings, and financial advice.
* Support from Retail Trust: confidential support, virtual GP, counselling, and retail rewards.
* Development opportunities through Dobbies Academy and eLearning platforms.
* A thriving, passionate, diverse culture committed to customer satisfaction.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. We celebrate gardening and plant passion through our products, services, and community events. Many stores feature a restaurant or coffee shop, creating a welcoming environment for customers. We are committed to being a great place to work, encouraging colleagues to be their best every day, sharing successes, and working together to serve our customers.
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