Relief Credit Control Administrator
Salary: £12.97 per hour
Shifts: Casual contract; shifts to be agreed. Location: Ipswich/ hybrid working
Ref: IP385
Do you have a keen eye for detail and a passion for ensuring data is accurate and processed efficiently?
We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy.
What youll be doing:
* Ensure invoices from external contractors are processed and paid in line with Orwells agreed policies and procedures.
* Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
* Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
* Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
* Verify contractor invoices are in line with agreed contract rates and investigate and resolve any discrepancies.
* Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Person specification:
* GCSE or equivalent including Maths and English Language
Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice: https://www.orwell-housing.co.uk/about-us/privacy-policy/
By applying to this job you agree you have read, understand and accept the content of the Privacy Notice: https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.
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