Responsibilities
Your role will involve direct technical support working on Juniper SRX and EX devices, with support from the 2nd Line team working alongside you. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills / capability. Core responsibilities include troubleshooting, incident management, problem and change management, defining rulesets according to design, knowledge sharing, and collaborative working.
Required Skills
* Cisco ASA firewalls
* Cisco ISE
* Microsoft Certificate Authority
* Patching and Cabling
Core Skills
* General firewall build, configuration and troubleshooting experience
* General switch build, configuration and troubleshooting experience
* Juniper Zone Based firewalls
* Knowledge of application protocols
* Knowledge of IDS/IPS and Content filtering
* Knowledge/experience of High Availability solutions
* Routing experience
* Incident management, problem and Change management
* Ability to interpret design documentation and define rulesets according to design
* Knowledge sharing and training peers
* Collaborative working approaches
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.
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