Role Purpose
The successful candidate will lead the delivery of the Energy Redress project, ensuring it meets its objectives and provides high-quality advice and support to households experiencing fuel poverty or energy-related difficulties. The role combines project management with frontline energy advice, supporting communities to reduce bills, maximise income, and access practical resources.
Key Responsibilities
Project Coordination:
* Manage the day-to-day delivery of the project.
* Develop and oversee project workplans, ensuring timelines and targets are met.
* Monitor performance against grant and reporting requirements.
* Supervise staff and/or volunteers, providing guidance, training, and support as needed.
* Maintain accurate monitoring, evaluation, and reporting systems, preparing regular progress reports.
Energy Advice and Client Support:
* Provide one-to-one energy advice to households, including:
* Reducing energy consumption and improving energy efficiency.
* Accessing grants, discounts, and tariff support.
* Managing bills, debts, and income maximisation.
* Undertake home assessments (where appropriate) to identify practical energy-saving measures.
* Signpost and refer households to external services when additional specialist support is needed.
* Deliver group sessions, workshops, or outreach events to raise awareness of energy issues and promote the project.
Community Engagement and Development:
* Build strong community links to ensure the project is accessible to those most in need.
* Develop and share resources and information to promote energy awareness.
* Act as a local advocate for energy efficiency, sustainability, and community resilience.
General:
* Work flexibly as part of the wider Foothold Cymru team.
* Ensure compliance with safeguarding, data protection, and confidentiality policies.
* Keep up to date with current energy policy, tariffs, and best practice in energy advice.
Person Specification
Essential:
* Experience in project coordination, delivery, or management.
* Knowledge of fuel poverty, energy efficiency, or related advice services.
* Strong organisational skills, able to manage competing priorities.
* Experience of providing one-to-one advice and support to individuals.
* Excellent interpersonal and communication skills, with the ability to engage vulnerable communities.
* IT literacy and ability to maintain accurate records.
* Commitment to equality, diversity, and inclusion.
Desirable:
* Relevant energy advice qualification (e.g. Level 3 Energy Awareness / NEA training). The successful candidate will be expected to gain this qualification within 3 months of starting the role.
* Experience of monitoring and evaluating projects funded by grants.
* Supervisory or volunteer management experience.
* Knowledge of welfare rights and income maximisation.
* Welsh language skills.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £25,000.00 per year
Application question(s):
* Do you have experience of providing support and advice to communities/local people?
Work Location: In person