Position Summary
Business Administrator Apprentice at Golden Living Care Services Ltd – a 1 year 9 months Level 3 apprenticeship starting Monday 18 May 2026. The role involves providing administrative and customer‑service support within the company.
Wage: £15,600 for the first year, with the possibility of increase after successful probation. Hours: Monday‑Friday 9:00–17:00 (37h30m per week) with a 30‑minute lunch break and two 15‑minute tea/coffee breaks. Statutory holiday and sick pay are included.
Responsibilities
* Assist with day‑to‑day office tasks such as answering phones, responding to emails and organising files.
* Perform data entry and record keeping, including maintaining accurate records, databases and spreadsheets.
* Support meetings and events: schedule meetings, prepare agendas and arrange logistics.
* Assist with HR functions: help with recruitment, onboarding, maintaining personnel records, interview support and service‑requirement familiarisation.
* Manage financial administration: update financial contracts, process additional agreements, file and archive purchase orders in accordance with management instructions.
* Coordinate care administration: liaise with health professionals, doctors and hospitals to ensure service users receive the correct support and referrals.
* Take minutes for meetings and distribute accurate reports in a timely manner.
* Provide delegated PA support to managers.
Location
Schott House
Drummond Road
Stafford
ST16 3EL
Training
The apprenticeship includes specialist training delivered by Birmingham Metropolitan College, where at least 20% of working hours are spent training or studying. You will develop skills in IT systems, record‑keeping, communication, problem‑solving, project management and coaching others.
Qualifications
GCSE in English (grade C/4 or above) and GCSE in Maths (grade C/4 or above). Other relevant qualifications or industry experience may be taken into account.
Skills
* Customer care skills
* Analytical and logical thinking
* Creativity
* Initiative and independence
* Non‑judgemental attitude
* Physical fitness where required
Other Requirements
Travel to the employer location and, most often, to the college for training. Full travel arrangements should be considered before applying.
EEO and Disability
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long‑term health condition, including non‑visible disabilities. Candidates may opt to be considered under the Disability Confident scheme, provided they meet the essential requirements.
After Apprenticeship
Upon successful completion, there is an opportunity for full‑time employment and further training within the company, with the potential to progress to roles such as Compliance Officer or Service Manager for the right candidate.
#J-18808-Ljbffr