Customer Service Representative – Chesterfield 🌟
📍 Location: Chesterfield 💰 Salary: £25,000 pro rata + Monthly Bonus (up to £200!) & Benefits 🕗 Hours: Full-time (40 hours: Mon–Thurs, 8am–5pm; Fri, 8am–2pm) OR Part-time (25 hours/week) 🔒 Job Type: Permanent
Francesca’s Recruitment Ltd is delighted to be working with a well-established food wholesaler in Chesterfield to recruit a proactive Customer Service Representative. With roots in the catering industry since 2001, this business prides itself on delivering first-class service and building long-lasting client relationships.
🚀 Why This Role Stands Out
Ideal for someone who thrives in a fast-paced yet supportive environment, this varied role puts you at the centre of operations—responding to customer needs, supporting promotions, and collaborating across teams. With a monthly bonus of up to £200, your enthusiasm and commitment are genuinely rewarded.
💼 Key Responsibilities
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Respond to customer enquiries via phone, WhatsApp, messenger, and email
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Deliver prompt, friendly, and solution-oriented support
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Build rapport with existing customers and contribute to business growth
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Promote offers to help clients maximise profitability
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Liaise with telesales and delivery teams to ensure smooth service
🎯 Candidate Requirements
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Excellent communication skills and a confident, professional telephone manner
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Strong written English with a minimum GCSE Grade C / Level 5
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Ability to work independently, take initiative, and manage tasks without supervision
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A customer-first attitude and flexible approach to team collaboration
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Experience in customer service or food wholesale is an advantage—but not essential
🌈 Perks & Benefits
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Competitive pro-rata salary: £25,000
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Monthly bonus of up to £200
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Friendly, close-knit team in a respected local business
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Opportunities for career development and progression
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Flexible schedule with early Friday finish
📩 Interested? Apply today through Francesca’s Recruitment Ltd and become part of a business that values service, teamwork, and personal growth!
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