Are you looking for a chance to build a long and successful career in a market-leading business with an environmental focus? A chance to make a difference for greener futures throughout the UK? Look no further! A fantastic opportunity has become available for an ambitious individual to join our energetic and friendly Customer Service team. If you want to progress and develop your career within a corporate environment, Go Green will provide the platform and support to develop your skills and offer all the necessary training to achieve your goals. Duties & Responsibilities: Be the first point of contact for customers and suppliers. Deliver prompt, professional support to customers via phone and email. Resolve queries efficiently, escalating when needed to maintain service delivery. Manage all customer bookings directly from customers and account management teams. Manage personal workload and meet daily performance targets. Participate in training and development to support career growth. Contribute to a positive, inclusive, and team-focused environment. Perform administrative tasks, completing them within set timeframes. Essential Attributes: Excellent organisation and time management skills Clear and precise communication skills Exceptional attention to detail Ability to work under pressure while adhering to tight deadlines Self-motivated and able to prioritise own workload within a team environment Confident in making decisions on a frequent basis Benefits: 30 days’ annual leave (including bank holidays), increasing to 33 days with length of service Attendance bonus scheme Health benefits scheme Life assurance Charity volunteering opportunities Free onsite parking Full training and progression plan Social gatherings Equality, Diversity and Inclusion Go Green Ltd is committed to providing an inclusive, safe, and harmonious work environment that values and supports all individuals. As part of our Equality, Diversity and Inclusion (EDI) Policy, we are dedicated to creating a culture where everyone has equal access to opportunities and resources. To align with this, we have an Inclusive Recruitment Procedure founded on the following values: Equity : Strive to provide equal opportunities for all candidates. Transparency : Embed an open culture throughout our recruitment process to build trust and accountability. Collaboration : Seek insight from a diverse pool to gain varied perspectives and reduce bias in decision-making. Continuous Improvement : Conduct regular reviews of our recruitment process and practices, analysing their effectiveness and alignment with best practices in diversity and inclusion. To be transparent and provide insight—because we believe it’s important—here’s a list of all our policies related to embedding an inclusive culture at Go Green Ltd: Equality, Diversity and Inclusion Policy Inclusive Recruitment Procedure Menopause Policy Whistleblowing Policy Mental Health Policy We are looking forward to hearing from you! If you have any questions regarding this vacancy, you can get in touch with our recruitment team by emailing [email protected] or calling (01302) 898877 .