Retail Supervisor (Barista Experience Required)
We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues.
This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supporting front-line retail teams.
Key Responsibilities
In this supervisory role, you will be responsible for:
Leading the retail and catering teams to deliver a consistent and high-quality guest experience
Ensuring effective team communication and operational coordination across shifts
Resolving customer feedback and service issues in a professional and timely manner
Overseeing refunds, and financial transactions with accuracy
Supporting staff performance and morale through proactive engagement
Maintaining high standards of service during peak trading periods
Candidate Requirements Mandatory barista experience, with the ability to train and support others
Strong communication and interpersonal skills
Ability to remain composed and efficient under pressure
Excellent organisational skills and attention to detail
A proactive, team-oriented approach with a commitment to service excellence
What We Offer Competitive weekly pay (£13.70 + 12.07% holiday pay = £15.35)
Flexible shift patterns to suit your availability
Ongoing training through our eLearning platform
Opportunities for career development and progression
Pension scheme
How to Apply
To apply, please complete our short online application form. A member of our team will be in touch shortly to invite you for an induction day. Successful candidates can expect to begin work within a few days, subject to onboarding.
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