Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title Customer Service Co-Ordinator (maternity cover) Location Hanwell Job Summary Pursues sales leads, promotes products, concludes orders and arranges internal sales logistics. Responsibilities Responds to calls from existing customers or distributors to purchase products, resolve account problems, follows up on supply or logistics concerns. Works with sales account representatives or Sales Managers to resolve issues. Consults with Manager on setting margins when margins needed to promote a sale deviate from the guidelines. Ensures reports are maintained as necessary to track the status of inquiries, quotes & bids. Achieves annual targets through consistent customer follow-up and resolution to distributor and/or customer problems. Ensuring all H&S policies are adhered to at all times. Undertaking any other duties as may be reasonably required within the scope of the role. Basic Qualifications Bachelors in Marking or Business Travel & Work Arrangements/Requirements Fully site based Key Competencies Experience in a customer service or sales roles Experience in working with multiple accounts and customers Experience with Microsoft Office applications (Access, Excel, Word) Experience with SAP (ERP software for processing quotations, orders etc.) Excellent written and oral communication skills Exceptional customer service orientation Ability to effectively prioritise and execute tasks in a high-pressure environment. What we Offer 25 Days Holiday 8 Bank Holidays (Option to purchase 5 days after probation period) 7% Employer Pension Contribution Westfield Health Medial Cash Plan Cover Death in Service Benefit of 4 x salary Cycle scheme (After probation period) Electric Car Scheme (After 1 year employment) 10% of salary in shares after 1 year of employment Costco Gold Company member, allowing employees to join. Employee Assistance Program Enhanced Maternity & Paternity Policies LI-MT1 Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. Special Accommodation If you are a person with a disability and need assistance applying for a job, please submit a request. Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Colorado Resident? Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.