Event Operations Manager
We're seeking a proactive and people-focused Event Operations Manager to take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations, focusing on Conference & Events delivery. In this role, you'll be the go-to person when delivering all the on-site events to ensure they run seamlessly, and service standards remain high. You'll support and lead a motivated team, driving excellence in every aspect of food and service delivery. This role will be well suited to those who have previous experience delivering conference & events or hospitality functions in a similar environment, or those who have experience on the events circuit and now looking for a full time, salaried position.
Responsibilities
* Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site.
* Support the General Manager with inventory, budgets, and operational planning
* Lead and motivate front‑of‑house teams, maintaining energy and focus
* Assist with staff training and development
* Take ownership of key admin and paperwork tasks
Qualifications
* Uphold and represent the Compass Group UK&I brand professionally at all times
* 3+ years' experience in a similar position
* Someone passionate about delivering exceptional customer service
* Previous leadership or supervisory experience in a similar hospitality or catering role
* Excellent communication and organisational skills
* A positive, can‑do attitude with a drive to develop and lead others
* Experience in managing and motivating teams
* Adaptable and ready to embrace new challenges
Benefits
* Contract: Full-Time, 40 hours per week, 5 over 7 days per week
* A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
* 20 days annual leave (Excluding bank holidays and national holiday days)
* Free staff meals whilst at work.
* Access to Compass Group company perks & benefits.
* Perks for Works discounts and promotions
* Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
* On-site F&B discounts.
* No shortage of delicious food
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
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