A technology firm based in Birmingham seeks a Senior Support Engineer to ensure smooth operation of internal IT systems. Key responsibilities include troubleshooting hardware, software, and network issues, managing IT support tickets, and supporting remote users. Ideal candidates have proven IT support experience, knowledge of Windows operating systems and strong customer service skills. This position offers a supportive work culture with benefits such as flexible working, life assurance, and development opportunities. #J-18808-Ljbffr