While full training will be provided in our menu and daily operations, we're seeking a Supervisor who is ready to hit the ground running in supporting our Restaurant Manager, and help to inspire and motivate our teams as you'll play a pivotal role in shaping the success of our restaurant., Running great shifts
Ensure all opening and closing procedures are followed within both kitchen and restaurant areas
Delegate duties to team members on shift and follow up to ensure they are completed whilst the Deputy and General Manager are not present
During shift ensure customers receive high standards of customer service and food quality
Assist in restaurant or kitchen when required
Monitor, respond to, and grow guest feedback scores
Teamwork
Coach and lead staff members on company standards where necessary
Assist the Deputy and General Manager whilst they are away from the site as well as every day duties delegated by the Deputy and General Manager
Motivate team members to create a great working environment
Administration
Adhere to company banking and security procedures
Check deliveries and enter invoices on the system
Ensure that daily paperwork is completed
Ensure all stock wastage / staff food is recorded whilst on shift with adequate explanation
Hygiene/Health & Safety/Food & Safety
Wear the correct uniform and ensure that company hygiene, health & safety standards and licensing knowledge are adhered to at all times
Attend health & safety training, food safety training, product knowledge and customer service skills courses
Support the Restaurant Manager to ensure compliance with H&S audits and EHO requirements
Previous 1 year Supervisor experience
Hospitality experience essential minimum 2 years
Level-headed and pro-active
Flexible with tasks and working hours
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