1. Monitor and support the performance of Partners to ensure profitability of the segment
2. Ensure priority businesses receive support to strengthen their business
3. Lead Partner service and engagement strategy for the small business segment in alignment with overall SJP Partner “offer”
4. Provide an efficient and digital enabled single point of contact to all small practices, inspiring maximum use of self service.
5. Drive performance in the segment through entrepreneurship support, business set up, directing SJP resources, etc.
6. Coach the commercial Performance of Small Partner businesses in support of the Adviser Performance Strategic Initiative.
7. Ensure Partner sentiment targets are met based on service / engagement
8. Review, measure and assess the effectiveness of relationships and tangible return on investment of each Partner business.
Skills we are looking for:
9. Skilled coach with Certificate in Advanced Coaching and Mentoring or equivalent experience
10. Ability to effectively consult on challenging situations and provide appropriate and constructive feedback.
11. Responsible for supporting the output and performance of the Partnership in line with our values and principles of treating our clients fairly.
12. Has a clear understanding of the breadth of the SJP Proposition and the needs of our partnerships.
13. Demonstrable experience of building rapport and strong relationships that are collaborative and deliver great outcomes
14. Well-developed coaching skills
15. Ability to communicate at all levels
16. Good analytical and decision-making skills underpinned by informed sound judgement
17. Ability to organise time and workload effectively and meet deadlines
Special Requirements:
Willingness to travel to our partner offices on average three days a week
What's in it for you?
We reward youfor the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.
We also have benefits to support whatever stage of life you are in, including:
18. Competitive parental leave (26 weeks full pay)
19. Private medical insurance (optional taxable benefit)
20. 10% non-contributory pension (increasing with length of service)
Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.