Commercial
London - The River Building HQ
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The Team
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations, and marketing. Teams in UK&I partner closely with global functions such as product, technology, and consumer to deliver results for our customers.
The Regional UK and Ireland team is responsible for driving Deliveroo’s performance across all 4 nations of UKI. From Brighton to Belfast, we are experts in the local markets we serve. As part of this team, you will be signing up the best restaurants in your city/region. UKI presents significant growth opportunities, and we are building a team of commercially savvy, entrepreneurial, and ambitious individuals to help us realize our potential.
The Role
We are seeking an Account Manager to join our team in Outer London. This is a rare opportunity to become a key member of a rapidly growing tech company. You’ll liaise with highly regarded restaurants in South East England, cultivating relationships and helping increase their online sales. This role is ideal for a commercial, outgoing individual who enjoys relationship building.
Please note: A valid driving license and a car are beneficial, as travel within South East areas such as Bexleyheath, Orpington, Royal Tunbridge Wells, and Purley (near Croydon) will be part of the role. However, this isn’t essential if you’re comfortable with travel.
This role involves significant travel; being comfortable on the road is essential.
What You’ll Be Doing
* Maintaining and growing relationships with restaurant partners through strong communication, both face-to-face and remotely.
* Driving restaurant performance via data analysis and industry knowledge to maximize order volume and growth.
* Negotiating contracts and partnership terms.
* Collaborating with restaurant and rider operations teams to improve operational efficiencies.
* Working with marketing to accelerate restaurant order growth.
* Innovating and presenting new ideas to increase growth and efficiencies.
* Becoming a local industry expert and the face of Deliveroo in your city.
Requirements
* 2+ years experience in account/relationship management or similar roles.
* Strong relationship-building and communication skills, via face-to-face, phone, or email.
* Commercial acumen and ability to understand and use data effectively.
* Results-oriented with a proven track record of achieving targets and successful negotiations.
* Experience in a high-growth, dynamic environment is preferable.
* Self-motivated, organized, and able to work autonomously while out meeting partners.
* Additional language skills in Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay are a plus.
Why Deliveroo?
Our mission is to transform shopping and eating, connecting consumers, restaurants, shops, and riders. We’re a technology-driven company at the forefront of a rapidly expanding industry. We value autonomy, innovation, and a fast-paced environment, and we’re eager to hear new ideas.
Benefits And Diversity
We prioritize employee welfare and offer competitive benefits across health, family, finance, community, growth, and relocation. We embrace diversity and inclusivity, welcoming everyone passionate about food and eager to join a fast-growing startup.
Our benefits include:
* Competitive salary with possible bonuses and relocation support.
* Up to 5% matched pension contributions.
* Share awards for eligible roles.
* Free Deliveroo Plus, team lunches, and more.
* Paid leave, healthcare, gym memberships, wellbeing apps, and flexible benefits.
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