Company Description
Co-Ownership is a not-for-profit organization dedicated to helping people become homeowners. Through our Co-Own and Co-Own for Over 55s programs, we have assisted over 34,000 individuals in Northern Ireland since 1978. Currently, we support over 10,500 co-owners. We are a registered charity, regulated and partially funded by the Department for Communities.
About the role
We wish to appoint a Customer Operations Officer who will work as part of a small team who are essential in delivering fast turnaround of legal and financial documentation to allow our customers to purchase their homes.
Along with offering a competitive salary, private health care and a NILGOSC pension, we also have an award winning Health and Well-being Programme and offer support for personal and professional development.
Essential Criteria:
* 5 GCSE's (or equivalent) at Grade C or above to include English and Maths and a minimum of 1 years' experience in an Administrative role including – record keeping, scanning, use of databases and spreadsheets
OR
a minimum of 3 years' experience without qualification.
* Experience of processing legal or financial documentation.
* Ability to problem solve and resolve queries, with a strong customer focus.
* Working knowledge of Microsoft Office with strong skills in Microsoft Word and Excel.
* Ability to work within a team.
* Ability to work on own initiative to meet deadlines.
* All other Essential and Desirable Criteria can be found in our Guide for Applicants, which can be downloaded below. We recommend that you use Google Chrome as your browser to download any of the documents.
The closing date/time for this role is Friday 3rd October 2025 at 12:00 noon. We regret that late applications will not be accepted.