We are looking for an experienced Cleaning Supervisor to work with a range of Mitie clients, managing a cleaning team including recruitment, staff development, and maintaining excellent service standards for routine and periodic cleaning.
Responsibilities:
* Ensure the delivery of routine and periodic cleaning tasks, following task schedules and health & safety procedures.
* Provide technical training to staff on cleaning equipment, materials, and safety protocols.
* Distribute uniforms, monitor cleanliness standards, and manage stock supplies.
* Address issues professionally and efficiently, escalating to line managers when necessary.
* Carry out duties effectively within the Cleaning Services Team, adhering to contractual requirements.
* Maintain equipment in a clean, safe, and operational condition, including PAT testing.
* Understand the designated cleaning areas and allocated times.
* Undergo training on all cleaning equipment and chemicals used.
* Follow health, safety, and quality procedures, wearing PPE and maintaining a tidy uniform.
* Report client complaints immediately.
* Perform miscellaneous cleaning duties as instructed.
* Ensure compliance with Mitie and client site rules.
Criteria:
* Subject to Government Vetting checks.
* British citizen, Indefinite stay, or EU citizen residing in the UK for the past 5 years.
* Minimum 3 months passport validity.
Health & Safety Responsibilities:
* Follow company policies and report system deficiencies or risks.
* Use equipment and PPE properly, report issues or training needs.
Information Security:
* Comply with Mitie's information security procedures.
* Report security risks and incidents.
Note:
This job description provides an overview of the role. Duties may be adjusted to reflect business needs. The ideal candidate will have supervisory and cleaning experience, good communication skills, reliability, and the ability to work independently.
Behaviours:
* Knowledge of procedures
* Customer service skills
* Team player
* Health and safety awareness
* Effective communication
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