Join to apply for the Service Advisor role at Lookers Motor Group Limited
Lookers Basingstoke Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team, which includes Service Advisors, Vehicle Technicians, and our enthusiastic Aftersales Manager.
Salary: £30,000 - £32,000 Basic Salary, Bonus of £6,000, Connect & Service Plans of £2,400. OTE of up to £38,400
Working hours: 8am-5.30pm Monday to Friday, with Saturday on a rota basis
Responsibilities include:
1. Booking MOTs, services, and repair work for customers
2. Advising customers about warranty cover and upselling parts/accessories
3. Liaising with the Aftersales department to organize and schedule appointments
4. Managing high customer volume, calls, and online queries
5. Informing customers of turnaround times and maintaining effective communication
6. Maintaining accurate customer records and updating systems
Qualifications: The ideal candidate will have energy, a warm personality, excellent communication skills, and a passion for customer service and cars. Experience with Kerridge / ADP is advantageous. Ability to work independently and as part of a team is essential.
If your skills match our requirements, apply today and our Talent Acquisition Team will contact you.
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