Senior Manager, Global External Corporate Communications
IHG Hotels & Resorts is seeking a Senior Manager, Global External Corporate Communications to join our Global Corporate Affairs team. This role offers the opportunity to shape how IHG is represented externally, reflecting our strategy, purpose, and ambition on the global stage.
Ready to help shape the global reputation of one of the world’s leading hotel companies?
What you’ll do:
* Support and deputise for the Director, Global External Corporate Communications on high-profile matters, including CEO, Executive Committee, and PLC communications.
* Lead 360° global communications plans for corporate initiatives and projects.
* Manage external engagement programmes for key global spokespeople, overseeing logistics, briefing materials, and delivery.
* Build strong relationships and provide strategic counsel to stakeholders across the Executive Committee, Company Secretariat, Investor Relations, and Corporate Affairs.
* Lead IHG’s corporate press office, driving proactive media engagement and managing reactive issues.
* Shape our digital communications strategy, including the corporate website and CEO/corporate social channels, working with agencies to deliver against ambitious objectives.
* Lead communications for Journey to Tomorrow, IHG’s 10-year responsible business plan, and oversee communications for the plan.
* Measure and report on the impact of communications activity, including board-level reporting.
* Manage two direct reports, coaching for development through constructive feedback.
What you’ll bring:
* Significant experience in corporate communications, external affairs, or media relations, ideally in a global, listed company environment.
* A proven track record of delivering high-profile communications and providing trusted counsel to senior leaders.
* Strong media handling skills, with experience running a press office and managing complex, sensitive issues.
* Excellent project leadership skills, with the ability to align multiple stakeholders across global, regional, and functional teams.
* Digital know-how, from social media to corporate websites, and an eye for measuring impact.
* Excellent writing, planning and creativity skills.
* Experience in managing external agencies and budgets.
* The ability to thrive under pressure, with sound judgment and resilience.
* Ideally evidence of developing others, setting clear direction, driving collective team performance and providing coaching/feedback.
Typical terms and additional information:
* Closing date for applications: 28 September 2025.
* Seniority level: Director.
* Employment type: Full-time.
* Job function: Public Relations, General Business, and Writing/Editing.
* Industries: Hospitality.
We offer a culture focused on True Hospitality for Good, with hybrid work options, competitive benefits (including room discounts, recharge days, volunteering days, and the myWellbeing framework), and a commitment to equal employment opportunities. IHG welcomes applicants from diverse backgrounds and experiences.
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