Job Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main Duties – Operations
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions.
* Proactively review the published Assignment Instructions and suggest amendments to improve service quality.
* Maintain required licences (Security Guarding or Door Supervision licence and CCTV PSS SIA Licence) and renew them 16 weeks before expiry.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Main Duties – Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge through continuous professional development.
* Ensure licence renewals 16 weeks before expiry.
Main Duties – Security and Health & Safety
* Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
* Stay alert to threats or changes in the work environment to take action to reduce risk.
* Use common sense and initiative, involving others if a situation becomes threatening.
* Maintain professional conduct with challenging customers.
* Complete accurate notebook entries after any incident for Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are performed at the allocated time slot.
* Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA Licence
* SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme includes a virtual GP, financial wellbeing assistance, high‑street discounts through MiDeals, cycle‑to‑work scheme, life cover, salary finance, Mitie Stars rewards, and opportunities for career development.
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments during the recruitment process, please let us know by emailing at …
Apply Now
Apply now to join our Mitie Team.
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