Technical Administrator – Q Assure Build Ltd
Location: Ardrossan, Ayrshire (office‑based)
Salary: £26,500 – £30,000 per annum
Employment type: Full‑time, permanent (contract)
About the role
* Build relationships and act as the key point of contact for developers, builders, policyholders, insurers, and surveyors.
* Produce and collate important documentation for compliance audit trail – cover notes, insurance certificates, client contracts, registration certificates.
* Manage information flow for client registrations and project completions, build a comprehensive audit trail, and ensure key documentation is collected for compliance purposes.
* Record all activities on the company system in compliance with FCA regulations and insurer requirements, maintaining accurate and well‑organised electronic filing systems.
* Follow internal processes and liaise with colleagues to maintain internal systems and keep project filing requirements up to date.
* Work with other teams in the company to deliver first‑class service to clients, and support the Operations Director in reporting and auditing activities.
Qualifications & experience
* Experienced administrator, preferably with formal education or relevant training.
* Higher/A‑Level level in English and Maths desirable (not compulsory).
* Experience processing large volumes of data, document control and organising & filing data electronically.
* Prior experience liaising with contractors and construction industry personnel is an advantage.
* Excellent written and spoken English with an excellent telephone manner; ability to remain calm and handle sensitive situations with diplomacy and tact.
* High attention to detail, organisational skills, ability to prioritise workload and multi‑task.
* Highly IT literate and competent user of Microsoft Office and office‑based systems.
* Business‑appropriate appearance, discreet nature, common sense approach to business and client requirements.
How to apply
Please send your CV to morag.bratchie@qassurebuild.co.uk. We welcome applications from people who are driven and ambitious, even if they do not meet every requirement.
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