Credit control clerk

Job details


Job description

Credit Control Clerk – 12-Month Fixed Term Contract

Location: Derby, UK | Fully Office-Based | Free Parking
Contract: 12-Month FTC (with potential extensions)
Hours: hours per week, Monday to Friday, 9:00am–5:30pm (flexible start/end, 1-hour lunch)
Salary: £28–30k depending on experience

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The Opportunity

A Derby-based finance team is seeking a Credit Control Clerk to join on a 12-month fixed-term contract with potential extensions. The team is small and close-knit, and you will report directly to the Credit Control Team Leader with a dotted line to the Finance Director.
This role is ideal for someone looking for hands-on accounts receivable experience, working in a busy transactional environment, and contributing to process improvements while maintaining strong relationships with internal teams and customers.

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Key Responsibilities

* Manage and monitor customer accounts to ensure timely payments
* Issue invoices and statements to customers
* Follow up overdue accounts via phone, email, and written correspondence
* Reconcile customer accounts and resolve disputes or queries
* Maintain accurate records of outstanding debts and collections activity
* Escalate problematic accounts as appropriate
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