Casino Compliance Officer page is loaded
Casino Compliance Officer
Apply locations MK Casino 416 time type Full time posted on Posted 9 Days Ago time left to apply End Date: August 29, 2025 (4 days left to apply) job requisition id JR1002226
It's fun to work in a company where people truly BELIEVE in what they're doing!
Please come and work for us
We're committed to bringing passion and customer focus to the business.
Do you want to be part of an exciting market-leading business that can help your career scale to new heights?
Want to be part of the team to kickstart a successful new casino in the heart of Milton Keynes?
Then we are looking for you!
Position: Casino Compliance Officer
Location: Milton Keynes Casino
Hours Per Week: 40
Salary: £35,000
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
Who Are Merkur?
MERKUR Slots arepart of the MERKUR Group (formerly the Gauselmann Group) since its acquisition in 2012. The MERKUR Group, founded in 1957, operates internationally, with a strong presence in Germany and numerous other countries including Spain, Serbia, Czech Republic, and the Netherlands, and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 230 high street Adult Gaming Centres under our MERKUR Slots Brand.
Have we got your attention? Want to know what’s in it for you?
About you:
We are looking for and experienced casino manager with the following:
* Practical knowledge of the UK compliance and regulatory environment to relevant businesses (Gambling Act 2005, Licensing Act 2003, Money Laundering Regulations 2007, General Data Protection Regulations 2018 & marketing regulations).
* Experience with AML/KYC/Customer Due Diligence processes.
* Proficient in data analysis and reporting, with attention to detail and ability to quickly review and assess information
* Excellent attention to detail and analytical skills.
* Ability to work independently and manage multiple tasks effectively.
* Excellent interpersonal skills, capable of dealing with managers and staff at all levels of seniority.
* Good influencing skills.
* Enthusiasm and flexibility.
* Good presentation skills including use of Powerpoint and Excel
* High level of integrity and confidentiality
Desirable
* Previous experience in a UK land-based casino environment
* Familiarity with Safer Gambling tools and technologies.
Benefits:
* 28 days holiday (including Bank Holidays)
* Excellent Career Progression Opportunities
* Contributory Pension Scheme
* Life Assurance
* Discounts with high street retailers and restaurants through our benefits portal
* Employee assistance programme
Duties include but not limited to:
* Supporting the casino team in ensuring they comply with all relevant AML laws and regulations.
* Supporting the policies, procedures and training that have been signed off by Senior Compliance.
* Supporting the Compliance Manager in the completion of key reports
* Utilising information from 3rd party suppliers (Acuris, GBG) and transferring data to Neon.
* Work alongside the casino team to uphold the licensing objectives of the UK Gambling Act 2005, LCCP, and AML/CTF regulations.
* Support employee training on AML, responsible gambling, and data protection compliance.
* Support the Compliance Manager in ensuring regulation and internal policy flow and are demonstrated throughout the business.
* Maintain accurate records and trackers of compliance activities
* Maintain accurate trackers of ‘At Risk’ groups.
* Be a key point of contact between Casino floor and HO functions.
* Support the Compliance Manager in preparing for regulatory inspections and license reviews.
* To attend and conduct meetings as and when required.
* To respond positively, promptly and appropriately to all internal and external customer requests.
* Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP)
* To promote awareness of Responsible Gambling strategies and procedures.
* To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
* Full job description can be provided on request.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Full job description can be provided on request.
Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
MKCAS
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen.
MERKUR Slots showcases the latest digital “slot gaming” products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience.
Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Find out more about us and our brand by visiting our website
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