Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst join our established team supporting our core Application Infrastructure and batch operations. The successful candidate will be a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties, automated file transfers, data loading and processing for various data warehouses, reporting services and user facing applications.
Role Responsibilities
* Prioritise issue resolution based on business risk
* Ensure that the incidents and problems are owned from notification to closure
* Maintain regular contact with technical and non-technical users during the lifetime of an incident or problem
* Undertake small scale development tasks, primarily creating checks and automation and data reconstructions
* Support and maintain our Application Infrastructure
* Participate in or run relevant meetings, e.g. including team ceremonies, root cause analysis, long running problem handover, etc.
* Ensure that the Incident and Problem Management process is followed
* Establishing, sharing and follow operational procedures and controls
* Participate in an overnight on-call rota when major issues occur
Experience Required
* Strong SQL skills, ideally in T- SQL. Experience of debugging large complex stored procedures.
* Experience in application support in a Windows environment.
* Familiar with N-tiered applications, preferably in a .NET or Java environment.
* Experience in creating scripts to solve/automate, PowerShell being preferred.
* Experience supporting a user facing reporting system, such as Tableau, QlikView, SSRS, PowerBI, etc.
Insight is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at TalentAcquisition@InsightInvestment.com
About Insight Investment
Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients’ needs. Founded in 2002, Insight’s collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities.
Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:www.insightinvestment.com
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