Contract Administrator – Derby Office
We are recruiting for a diligent, professional Contract Administrator to join our busy scheduling team in our Derby office. This fixed-term contract position requires a resilient, detail-focused individual with excellent communication skills and the ability to multitask effectively, self-motivated and looking to develop within a successful company.
Responsibilities
* Plan and distribute day-to-day work for Heating Engineers, Multi-skilled Engineers, Electricians, Plumbers and Apprentices.
* Ensure cascade of data is accurate and timely.
* Maintain up-to-date records across appropriate systems on time.
* Liaise with other Contracts Administrators and Supervisors.
* Answer and manage phone calls from clients and tenants.
* Provide administrative support to team leaders, engineers, suppliers and tenants.
Qualifications & Experience
* Proficient in Microsoft Office, IT systems and databases.
* Strong organisational abilities; experience handling a high volume of calls beneficial.
* Friendly, professional attitude to build good relationships with engineers, tenants and clients.
* Completed criminal and reference checks required.
Benefits
* Employee wellbeing programme, occupational health support and telephone support counselling.
* Service level awarded annual leave.
* Enhanced maternity and paternity packages.
* Dental and healthcare cash plan.
* Cycle to Work scheme.
* Electric vehicle leasing scheme.
* Gender & equality working group.
* Sureserve Academy – platform for development and career progression.
* Employee voice programme.
* Social activities for teams.
* Sureserve Legends – celebrating employees living our values.
Equal Opportunity Employment.
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