Job Description
Summary
Dunham Massey National Trust shop sits right at the entrance within the visitor centre. We are a busy shop with a dedicated team offering a fine range of National Trust, local and property themed ranges and enjoy telling the stories behind our products to our visitors.
Salary: £12.25 an hour
Duration: Permanent
Hours: 12 hours a week, split across two days. Any two days from Monday- Sunday, typically 11-5.30pm.
Interview date: Tuesday 17th June
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Working in Retail is at the front line of raising the funds we need to deliver our cause, whilst delivering an exceptional service for our visitors.
As well as having an array of inspirational product ranges, we partner with local craft artisans to support the sales of unique, local products which really capture the spirit of our location.
Directly interacting with all the customers that visit our shops, our retail teams are in a key position to inform them what amazing work we are doing as an organisation and where the money that is spent in our shops is being invested – whether this be investments in local projects or on funding our national strategy.
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Who we're looking for
We’d love to hear from you if you’re:?
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well-organised and adaptable
* willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
* Flexible working whenever possible
* Employee assistance programme
* Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.