Account Handler
Established in 2006, BQI Group is a UK Top 100 Independent Broker with IIP Gold Accreditation and rated ‘Excellent’ on Trustpilot. They are a trusted insurance partner for over 3,500 businesses and are highly respected for technical expertise and comprehensive coverage portfolios, even for difficult risks. Operating across the UK from three key locations: Perth, London and Northampton, BQI Group is proudly part of the JMG Group – a Top 30 UK broker placing £350 million in Gross Written Premium annually with over 800 employees headquartered in Leeds.
The opportunity
Due to continued growth and success, we are seeking a highly motivated and experienced Account Handler to join our dynamic team based in our Wellingborough office.
Key Responsibilities
* Working closely with Account Executives with day‑to‑day tasks
* Comparing insurance coverages and policy wording
* Providing dedicated and high‑standard customer service to a portfolio of key clients
* Handling general administration tasks such as renewals, mid‑term adjustments, extensions to covers, invoicing, and responding to client queries
* Ensuring quality control and maintaining high standards of customer service
* Checking and issuing documentation to clients in a timely and accurate manner
* Building and maintaining relationships with new and existing clients
What we’re looking for
* Previous experience in an insurance background
* Committed to building strong client and insurer relationships
* Confident meeting and speaking with clients and third parties
* Supportive teamwork skills
* Excellent organisational skill
* A pro‑active and collaborative attitude
What we offer
* Generous salary commensurate with level of experience
* Company pension scheme
* Generous holiday entitlement, including birthday day off & purchase options
* Bupa Healthcare Cash Plan
* Life Assurance
* Gymflex
* Many more
REF-227 152
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