Strategic Capability Lead (Home Office Digital) - Product, Delivery & Architecture at UK Home Office
The Home Office Digital directorate designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.
This is an exciting opportunity to join the Networks and Infrastructure PMO Team in Enterprise Services as a Lead Business Analyst. Networks and Infrastructure provide Hosting, Connectivity and Cloud services across the Home Office.
The post holder will play a key role in shaping the N&I Business Analysis team and service offering, working closely with the PMO Lead and Head of Delivery to ensure the best outcomes for our internal and customer deliveries. They will also play a key role in supporting significant commercial tenders, ensuring the right supplier is selected to deliver the department’s requirements and anticipated benefits.
Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.
What You’ll Do:
* Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession.
* Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession.
* Understanding and defining the problem to be solved and ensuring strategic decision‑making supports business outcomes as well as user needs.
* Planning and leading significant areas of Business Analysis delivery, leading the challenge and driving through to conclusions.
* Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value.
* Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities.
* Modelling complex processes/procedures using established techniques with understanding of their purpose and importance.
Essential skills:
* Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups.
* Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story.
* Recent experience of working in the delivery of technology.
* Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required.
* Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product.
* Eliciting requirements and needs and leading investigations and implementations of changes to programme scope.
Benefits include:
* Meaningful Work: Contribute to critical national security and public service initiatives.
* Career Growth: Benefit from tailored development frameworks and professional communities.
* Flexible Working: Balance your professional and personal life with hybrid work options.
* Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.
* Exceptional pension: Employer contribution of 28.97%.
* Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
* Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site).
* Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
* Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
* Learn more about our benefits: Benefits - Home Office Careers
Additional Information:
* This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Information Technology, Strategy/Planning, and Analyst
* Industries: Technology, Information and Media, IT System Data Services, and IT System Testing and Evaluation
#J-18808-Ljbffr