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Location: Ecoanolytes Factory, Dundee, Scotland
Company Overview
Dew is a pioneering SME based in Dundee, Scotland. The company specialises in cleaning and disinfecting products for homes, workplaces, children and pets, along with major commercial and industrial applications. Dew has built a reputation for delivering highly effective, eco-friendly solutions without using harmful chemicals and has recently completed a first round of investment to accelerate growth.
Overview of role
This position is a key role within the organisation and will have full control of the daily operations, enabling the Directors to focus on business strategy development and growth. Main objectives are to manage operations ensuring they run smoothly and that all departments work cohesively to achieve business objectives, efficiently, on time and on budget. Responsible for Production, Inventory/Procurement, Warehouse, Logistics, Sales Admin, Customer Service and with a focus on continuous improvement.
Objectives of this role
·Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
·Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
·Develop, implement, and maintain quality assurance protocols.
·Ensure that operational activities remain on time and within budget.
·Track staffing requirements, hiring new employees as needed.
·Oversee accounts payable and accounts receivable departments.
Responsibilities
·Manage operations team (currently 10 members) and facilitate/support its growth in line with business demands.
·Oversee all aspects of production,materials, inventory and equipment.
·Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
·Work closely with other departments to ensure overall business objectives are met on a daily, weekly, monthly basis.
·Ensure compliance with all safety regulations, legal and industry standards.
·Health and Safety.
·Conduct budget reviews and report cost plans to upper management.
Required skills and qualifications
·Two or more years of proven success in an operations management role.
·Strong skills in budget development and oversight.
·Excellent ability to delegate responsibilities while maintaining organisational control of branch operations and customer service.
·Proficiency in conflict management and supplier negotiations.
·Knowledge of business productivity software (ERP systems etc.) and an aptitude for learning new applications.
·Working knowledge of ISO9001 / 14001 and GMP.
Preferred skills and qualifications
·Bachelor’s degree (or equivalent) in operations management, business administration, or related field.
·Multiple years of financial and account reporting experience.
·SME accelerated growth experience.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
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