JOB DESCRIPTION
Role Title:Technical Services Manager
Role Level:Management
Location:22 Ropemaker
Date:January 2026
REPORTING RELATIONSHIPS
Internal Relationships:Team Members, Health & Safety Department, Learning & Development, HR, SAP Team, Technical Support
External Relationships:Customers, Clients, Suppliers
ROLE PURPOSE
The Technical Services Manager provides tactical operational leadership and direction to on-site engineering teams. This role ensures effective day-to-day management of engineering operations while maintaining contractual compliance and driving improvements in productivity, delivery efficiency, and service quality. The position holds responsibility for promoting and maintaining 100% Health & Safety compliance and auditing standards across all teams.
KEY RESPONSIBILITIES
Operational Management
* Manage and oversee daily engineering operations activities
* Exercise formal management responsibilities for allocated teams
* Set team priorities to ensure task completion and coordinate work activities across departments
* Drive engineering performance improvements to exceed service delivery standards
* Support implementation and adoption of Management Information Systems
Health, Safety & Compliance
<...