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Administration officer

Luton
Marsh Farm Futures
Administration
£20,000 - £24,000 a year
Posted: 21 September
Offer description

Marsh Farm Futures has an exciting opportunity available Come and join our small charity team and help give back to the local community.

Summary of main responsibilities

Executive Support

· Manage the Chief Executive's diary, emails, filing, records and meeting arrangements.

· Draft, proofread and prepare correspondence, reports and presentations.

· Act as first point of contact for the Chief Executive, managing enquiries professionally.

· Support Board and governance processes, including preparing agendas, circulating papers, compliance records and minute-taking.

Administration and Office Management

* To establish, organise, manage, and maintain the office administration systems and procedures e.g., telephones, post, stationery supplies, office maintenance, etc.
* Manage and maintain filing systems both electronic and paper which may include databases, personnel, and legal records
* To provide a reception service for the team based in the front reception area at Futures House, welcoming visitors to the office, taking and organising room bookings, as well as providing refreshments.
* Management of room bookings and hires in other building spaces that may be appropriate for renting out including marketing and development to identify other markets including complementary activities to improve income opportunities.

Finance & Compliance Support

* To assist in the financial administration duties as required to support the efficient delivery of services which include managing petty cash, process invoices, expenses, and produce regular reports on expenses.
* Assist in budgeting monitoring and procurement procedures
* Maintain accurate compliance and finance records to report to the Charity Commission, Companies House and for banking arrangements.

Communications & Engagement

* Production of quarterly MFF newsletter, produce content and update the MFF website, as well as design and production of any internal communications and signage when required
* Develop effective means of communication on behalf of the organisation with the local community and stakeholders by a range of means, e.g., Futures House Notice Boards, MFF website, and social media platforms and working collaboratively with other service/departments and tenants to develop our communications including social media and local marketing campaigns and mailings
* Support co-ordination of events, training sessions and community activities
* Assist in managing relationships with stakeholders, partners and community groups
* Responding to customer enquiries and complaints, reviewing, and updating MFF policies and procedures circulating when necessary.

General

* Uphold and promote the charity's values at all times.
* Work flexibly within a small team environment
* Carry out all duties in accordance with the Equal Opportunities policy and in accordance with MFF's commitment to high quality service provision to the customers.
* To attend training to support and deliver the requirement of the role
* Undertake any other reasonable duties as required by the Chief Exeutive

Please check our wesbite for a full job pack

Job Type: Full-time

Pay: £24,000.00 per year

Work Location: In person

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