Job Description
We are looking to offer an exciting opportunity for a Property Claims Handler within the Real Estate team to join our Chelmsford office. This will be based in the office 3 days per week minimum.
The opportunity:
Reporting to the Team Leader for Real Estate, you will be responsible for handling a portfolio of property claims for both the UK from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
The role:
Your responsibilities will include:
· Investigating, negotiating and agreeing settlement of claims in a professional manner
· Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
· Liaising with stakeholders
· Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
· Ensuring time reporting and billing is compliant with internal standards, processing and systems
· Ensuring invoices raised are accurate and timely
· Liaising closely with Adjusters where appropriate
· Attend client review meetings
· Validation, review and approval of contractor quotes
About you - Knowledge and Experience:
Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills.
They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management.
An ability to develop strong relationships both internally and externally is imperative.
It would be desirable for candidates to be professionally qualified or working towards a professional qualification.