The Operations Manager is responsible for overseeing the day-to-day operations including Procurement, Customer Service, and all Warehouse functions.This role leads the team in managing all inbound and outbound operations for the facility while maintaining and improving benchmark performance in safety, quality, delivery, cost, and people. The Operations Manager partners closely with other business units to enhance the overall customer experience and drive continuous improvement across the entire supply chain network. In addition, this position is responsible for developing direct reports, strengthening leadership capabilities within the team, and building a strong talent pipeline for the facility and the broader organisation.
Job Duties
Operations:
Manage all aspects of an Operational business including procurement, quality assurance, manufacturing/assembly, inventory, customer liaison, and despatch while complying with BS EN ISO standards
Establish goals and strategy for Operations and drive alignment through your team to meet or exceed targets
Overall accountability for Operations safety, quality, delivery, cost, ...