About this Role
As a Fleet Quality Administrator within our Truck and Trailer business, you will play a key part in keeping our fleet moving, our customers informed, and our standards high. This is a people facing, detail focused role where administration, coordination, and problem solving come together to support our UK branch network and engineering teams.
* Accurately raise and process repair, breakdown, and damage recharge orders in a timely way.
* Support the smooth turnaround of invoices, queries, credits, and approvals.
* Work closely with branch teams, maintenance colleagues, and suppliers to resolve issues quickly.
* Keep records clear, consistent, and suitable for customer presentation.
* Help maintain equipment uptime through proactive administration and follow up.
About You
You enjoy keeping things organised, take pride in accuracy, and like being the person others rely on to get things done. You communicate confidently, stay calm under pressure, and understand that great administration underpins great customer service.
* Comfortable handling multiple tasks and prioritising what matters most.
* Confident communicating by phone and email with a wide range of stakeholders.
* An interest in commercial vehicles, engineering, or fleet environments is helpful but not essential.
* Strong attention to detail and a logical, methodical approach.
* Confident using Microsoft applications as part of your daily work
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We value potential, transferable skills, and a willingness to learn just as much as direct experience.
About Us
Dawsongroup has been a business since 1935 and a leader in asset rental since 1974. Our Truck and Trailer division is at the heart of our success, supporting some of the UK’s most recognisable businesses with smarter asset strategies that keep them moving.
* Over 90 years in business.
* A strong focus on safety, compliance, and long term customer relationships.
* Values driven culture built around integrity, ownership, and working smarter.
* Continued investment in people, technology, and sustainability.
About Your Future
We believe careers should grow alongside the business. At Dawsongroup, you will be supported, developed, and encouraged to build a future that works for you.
* 25 days leave (including your birthday) plus bank holidays and up to 10 days extra (time served and purchase scheme)
* Funded training and clear internal progression pathways.
* Wellbeing and mental health support.
* Life assurance, long term incentives, and cycle to work schemes.
* A collaborative environment where your contribution genuinely matters
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
If you are looking to take the next step with an asset rental business that values care, quality, and people, we would love to hear from you. Join us and discover how far your potential can take you, because at Dawsongroup, our people are our greatest asset.