Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
A vibrant and technologically advanced secondary school in Sheffield is seeking a technically gifted and proactive ICT Support Technician to join its IT team as soon as possible. This is a fast-paced role providing essential technical assistance to ensure that the school's digital infrastructure is always ready for teaching and learning.
Key Responsibilities
* Providing rapid first-line technical support for staff and students across the school site
* Troubleshooting and repairing hardware, including PCs, tablets, and interactive whiteboards
* Installing, configuring, and updating educational software and operating systems
* Supporting the management of user accounts and passwords within a Windows environment
* Assisting with the maintenance of the school’s network, servers, and AV equipment
* Managing the IT helpdesk tickets to ensure all requests are resolved efficiently
* Conducting routine checks on ICT suites to ensure all equipment is functional and secure
The Ideal Candidate Will Have
* A relevant technical qualification or equivalent hands-on experience in IT support
* Strong knowledge of Windows OS, Office 365, and basic networking principles
* Excellent problem-solving skills and the ability to work under pressure
* A patient and professional manner when dealing with non-technical users
* A proactive approach to hardware maintenance and system upgrades
* Reliability, punctuality, and a strong work ethic
School Information This secondary school in Sheffield is known for its modern facilities and commitment to digital innovation. The IT department is a collaborative and friendly team that provides an excellent environment for a technician to further develop their skills.
Salary Competitive pro-rata salary
Application To apply for this ICT Support Technician position in Sheffield, please submit your CV. This role is for an immediate start, so please contact us promptly.