Job Description
OUR MISSION
At Planet Organic, we have always been more than a shop. We do more for our customers, neighbourhoods, employees, suppliers, and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural, and sustainable products, and supporting the earth’s biodiversity. We care deeply about the communities we are a part of. We are a values-led and commercially-driven business.
ROLE OVERVIEW
The Store Detective Lead is a key role in ensuring the safety, security, and wellbeing of our colleagues, customers, and stores. You’ll take ownership of the operational security function, leading store detective activity, managing and training third-party guards, and equipping store teams with the tools and knowledge to mitigate risk. This role plays a central part in reducing unknown margin loss (UML), supporting theft investigations, and driving a culture of safety across all Planet Organic stores.
KEY RESPONSIBILITIES
1. Carry out store detective duties across multiple store locations.
2. Lead, train, and manage internal and third-party security guards, collaborating with our wider security provider to maintain consistent standards.
3. Deliver risk management training for store management teams.
4. Oversee theft reporting processes and w...