Job Overview
We are seeking an Experienced Administrator to join our dynamic Strategy team in Birmingham. As an Experienced Administrator, you’ll be at the heart of our course portfolio operations—managing and promoting programmes across QAHE.
Responsibilities
Key Responsibilities:
* Maintain and update course data across CRMs (e.g. Salesforce)
* Coordinate with marketing, insights, and recruitment teams to promote programmes
* Support the launch of new programmes with accurate documentation
* Deliver internal training sessions on portfolio updates
* Ensure compliance and accuracy across all marketing materials
* Build strong relationships with university partners and internal teams
Requirements
What We’re Looking For:
* Degree-level education or equivalent experience in content/product information roles
* Strong attention to detail and stakeholder management skills
* Experience working with regulatory requirements and supporting sales functions
* Knowledge of Microsoft Office tools (e.g. PowerPoint, Excel, Word, Teams)
* Understanding of SEO and Higher Education regulatory bodies is a plus
You’ll Thrive If You Are:
* A fast learner with a proactive mindset
* A confident communicator and relationship builder
* Tenacious, detail-driven, and eager to take ownership
* Adaptable, imaginative, and ambitious
Why QAHE?
QA Higher Education partners with leading UK universities to deliver a wide range of programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of higher education.
The successful candidate will undertake a Basic DBS check.
Location: West Midlands, Birmingham, Birmingham (Louisa Ryland House)
QA Higher Education is an equal opportunities employer and welcomes applications from all candidates. We are committed to equality, diversity, and inclusion.
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