Are you open to a (5-month) contract and interested in joining a dynamic, collaborative company that truly values its employees? Our client is looking for a committed and dependable Administration Assistant to support the Customer Care team through July 2025. The ideal candidate will play a key role in enhancing customer satisfaction and contributing to the company’s overall success.
Company Benefits:
* Comprehensive Benefits Package: Including health insurance, pension, and more.
* Hybrid
* Company social gatherings
* Parking on-site
Key Responsibilities:
* Manage and resolve customer complaints, queries, and feedback via phone, email, and written correspondence, ensuring accurate logging in the company’s CRM.
* Collaborate with the customer care team to address issues and identify trends.
* Work with suppliers and factories to resolve complaints and incidents.
* Assist in analysing customer feedback, preparing reports, and contributing to the monthly Customer Care report.
Experience and Skills Requirements:
* A proactive individual with a positive mindset
* Dedicated to meeting the needs of customers and consumers
* Strong time-management skills to meet deadlines and handle multiple tasks efficiently.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been
Would you like to discuss this job further?
Speak to our recruitment advisors: 01483 414719
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