Patient Coordinator - Private Fertility Clinic
Full-time, Permanent
Location: Cheadle, Greater Manchester
We are looking for a warm, organised and patient-focused individual to join our growing fertility team. As a Patient Coordinator, you will be a key point of contact for individuals and couples beginning or continuing their fertility journey. You'll guide patients through each stage of their pathway, ensuring they feel supported, informed, and cared for from their first enquiry through to treatment completion.
About the Role
This role sits at the heart of the clinic's operations. You will work closely with consultants, nurses, embryologists, and administrative colleagues to deliver a seamless, high-quality experience. The ideal candidate is someone who thrives in a fast-paced clinical environment, can balance empathy with efficiency, and is confident managing multiple touchpoints across a patient's treatment plan.
Key Responsibilities
1. Act as the main contact for new and existing patients, providing clear information about appointments, treatment steps, timelines, and clinic processes.
2. Coordinate consultations, scans, procedures, and follow-up appointments, ensuring all stages of the patient journey are well-organised and communicated.
3. Support patients in understanding their...