Contract Manager / Key Account Manager - Logistics
Location: East Midlands OR Wiltshire with UK travel
Package: Competitive salary + car allowance, benefits, non-contractual bonus
Are you passionate about delivering best-in-class logistics solutions and exceeding customer expectations? As a result of part of its continued growth journey, this multiple award-winning business - known for its commitment to sustainability and with an industry-leading reputation - is now seeking a Contract Manager to join its established team of Contract Managers, following an internal promotion within the team.
In this role, you'll partner closely with key existing customers, overseeing their account plans and developing customer relationships to deliver excellence in customer service, profitability, Health & Safety, continuous improvement and additional operational growth. You will:
1. Champion Customer Value:Develop and oversee comprehensive account plans that ensure exceptional service, cost optimisation, and continuous improvement initiatives.
2. Negotiate Win-Win Contracts:Lead negotiations to establish favourable terms and conditions that align with strategic objectives and ensure long-term profitability.
3. Navigate the Contract Lifecycle:Oversee the entire contract journey, from drafting and review to performance monitoring and compliance. Lead customer reviews,...