Job Title: National Underwriting Centre Manager, UK & Ireland
Reports to: Head of Commercial Insurance, UK & Ireland
Role Summary: This is an exciting opportunity and a great time to join Chubb as we expand our Commercial Insurance division across the UK and Ireland. Our National Underwriting Centre (NUC) is a critical part to our future success in the small and middle market spaces. The NUC Manager is a senior leadership role within Chubb UKI's Commercial Insurance division.
As an extended P&L of the regional production offices, our National Underwriting Centre (NUC) Manager is responsible for a $300 million renewal portfolio and nearly 30,000 in-force policies. The role requires a strategic thinker who is determined to improve, inefficiencies in a fast-paced, flow environment. This leader will build a culture of empowerment around a team of 60+ underwriters of varying experience levels.
Key Responsibilities:
* Oversee the day-to-day operations of the Underwriting Centre with a mandate to grow a $300 million portfolio across P&C and A&H renewal business.
* Directly manage a team of experienced people managers and Line of Business technical leads with a broader organizational structure of 60+ underwriters and support staff.
* Develop and execute strategies for profitable growth, in alignment with local and regional objectives.
* Build, manage, and enhance relationships with brokers, clients, and internal stakeholders to maximize business opportunities and foster cross-selling.
* Ensure underwriting discipline, adherence to risk appetite, and compliance with all relevant regulatory requirements.
* Drive continuous improvement in underwriting processes, workflow, and technology platforms to enhance productivity and service delivery.
* Oversee financial planning, forecasting, and reporting for the portfolio, ensuring alignment with profitability and production targets.
* Proactively identify market trends and adapt products and processes to maintain competitive advantage.
* Foster a high-performance culture through effective leadership, coaching, and development of team members.
* Collaborate with regional CI and DCI leadership, line of business, claims, and operations teams to deliver seamless customer experiences and support business growth.
* Ensure robust governance, audit readiness, and adherence to internal controls and external regulations.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.