Salary: £25,630 - £30,490 per annum, depending on experience
Hours: Full-time
Contract: Fixed term, 12 months (maternity cover)
Location: Birmingham
Ref: 1593
At Cranstoun, we are always in search of talented and experienced individuals to join our team.
The Birmingham Street Navigator Service works with Birmingham citizens (single adults and/or couples 25 years old or above) with accommodation that are outdoors engaging in ‘street activity’ e.g. rough sleeping, begging, street drinking/drug using and other ‘social activities.
Street Navigators will offer intensive, wraparound support to help citizens back into their accommodation, reducing their level of street-based activity and associated anti-social behaviour, with the overall aim of reintegrating citizens into their local communities and reducing their reliance on the streets.
Street Navigators will recognise that citizens may present with a range of complexities and could be living with traumas that make engagement with ‘traditional’ and ‘mainstream’ services difficult. This requires Street Navigators to provide a trauma-informed, person-centred and relational approach to engagement and the ongoing support offer to the citizen as a means of developing trust and confidence with the service, and to ensure short and longer term needs are met.
Street Navigators will work in a multi-agency network including alongside outreach services, Community Safety teams, local BID teams, commissioned/none-commissioned accommodation providers, West Midlands Police and British Transport Police. Street Navigators will also support citizens to access relevant support agencies when ready. This could include health care, substance misuse services, local community services and DWP.
It is important that the service is available to our citizens when it is needed. Therefore, work may be required outside of the conventional working week, and being included in a rota of duties, to ensure that service delivery is available when needed by citizens, including evenings, weekends and on bank holidays, may be expected.
For more details and to apply, please visit our website via the apply button.
Closing date: 5pm, 2 November 2025.
Unfortunately, we are unable to accept CVs.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.