Overview
Warehouse Operations Manager (Nights)
Location: Stoke-On-Trent
Hours: Monday to Friday (20:30–06:00)
Salary: Up to £50,000 per annum
Role summary
My client is seeking a professional to oversee all aspects of warehouse operations, ensuring processes are carried out in a timely, accurate, and efficient manner. The role focuses on driving continuous improvements across warehousing functions to enhance overall efficiency, streamline operations, and contribute to increased profitability.
Responsibilities
* Ensure all warehouse operations comply with company policies, procedures, and industry standards
* Work closely with Operations and Transport teams to meet delivery schedules and customer requirements
* Oversee the safe and efficient loading and unloading of Pallet Force vehicles
* Maintain strong relationships with customers regarding storage solutions and service provision
* Coordinate inbound container storage and outbound shipment processes
* Manage pick-and-pack operations, ensuring accuracy and timeliness
* Enforce Health & Safety standards across the site, including with visitors and contractors
* Complete all required documentation accurately and within set deadlines
* Supervise yard activities, ensuring cleanliness, organisation, and smooth traffic flow
* Monitor and document daily forklift inspections
* Take responsibility for site security at all times
* Allocate staff effectively to reduce delays and optimise workflow
* Record and report any damages to cargo or company property promptly
* Support the ongoing training and development of warehouse staff
* Ensure systems and records are updated promptly and correctly
* Work in line with ISO standards and contribute to compliance
* Manage and approve staff holiday requests while ensuring operational coverage
* Oversee and coordinate staff shift patterns, including split shifts
* Assist in creating and maintaining Standard Operating Procedures (SOPs)
* Conduct weekly bay checks and provide updates on outstanding cargo
* Guarantee that all pick-and-pack contracts are fulfilled on time and in full
* Lead, motivate, and empower the warehouse team, ensuring clear communication and regular feedback
* Encourage teamwork, continuous improvement, and cost efficiency
* Ensure staff responsibilities are carried out effectively and in line with business objectives
* Keep the General Manager updated on operational and staffing matters
* Respond proactively to daily challenges and remain available for emergency situations
Key Requirements
* Proven experience leading teams within a warehouse, stores, or dispatch setting
* Valid forklift licence/certification
* Self-motivated with the ability to work independently
* Strong interpersonal skills with the capability to liaise effectively with both colleagues and customers
* Excellent organisational abilities and clear communication skills
* Collaborative team member with a solid grasp of business objectives and priorities
* Practical, hands-on approach to daily operations
Interested? Call Maria on (phone number removed) or email
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