Hands-on experience in facilities management and customer service, including managing bookings, event setups, health and safety, and delivering excellent service. The role blends practical skills with theory, preparing apprentices for careers in facilities management or customer service.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Working 5 days out of 7. Hours: 35, includes shifts and evening, Bank Holiday and weekend working. Breaks: 30 minute lunch break.
Expected Duration: 18 Months
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